About Us

Globetrotters Travel & Cruise is a family owned and operated business servicing the Toowoomba region since 2005. It originally opened as Darling Downs Travel Agency in 1949 and while the name may have changed, we are proud to say it is one of Queensland's oldest continuously running travel agencies, having operated at this location for over 50 years! We aim to provide an all-inclusive travel service to each of our customers.

Paul Apsey, an employee of Globetrotters since 2015, took over management in July 2020 having worked in the travel industry for over 22 years. Assisting in the main Toowoomba office is Ben Apsey, who has been with the team helping his dad since the change of ownership, as well as Judi Gray who joined the team in January 2023. We also have Jan McLeod, who operates as a mobile travel agent servicing the Sunshine Coast and Hinterland from her office at 18 Brookfield Court, Diddillibah.

Located at Shop 1, 170-172 Margaret Street, between Sofra Restaurant and Carnival Lane in the Toowoomba CBD, Globetrotters' customers can now couple their travel inspiration with a great coffee or tea from the Travel Mugs Coffee shop. Easy three hour parking is available for $1 per hour directly behind the building between Neil and Annand Streets.

Due to our extensive world travel experience and knowledge, we are excellent at providing advice and organising bookings for our customers to travel all over the globe, including here in Australia. Whether it be flights, accommodation, cruise, rail or the organisation of a group tour, we can help and are happy to assist in any way we can. We believe to fully experience a country’s culture, landmarks, natural wonder and beauty, you need to take the time to build your holiday. We work with you to create your own journey that will make memories to last a lifetime.

This commitment to delivering the best experience for our customers saw the agency nominated for the Most Outstanding Leisure Travel Agency title during the 2023 National Travel Industry Awards.

Globetrotters Travel & Cruise is a proud member of Travellers Choice, Australia's leading network of independent travel agents. With the buying power of a large national travel group, we can offer you the very best deals. We focus on offering you the best customer service and tailor-make your trips to meet your specific needs.

We are a member of the Australian Travel Industry Association (ATIA) and thus committed to value, integrity and protection through the ATIA Agent’s Code of Ethics. We are required to have experienced, fully trained staff, offer expert advice and service, and demonstrate professional conduct.

We are also accredited with the Australian Travel Accreditation Scheme (ATAS) which evaluates travel agents against strict criteria to ensure they meet certain standards, are reliable, well trained and run a professional practicing business. Being ATAS accredited means we meet the high standards of discipline, training and compliance you'd expect from a credible business. Bearing this in mind, we have your best interests at heart.